|
The Six Sigma Growth Engine |
Leading Six Sigma companies no longer just talk about quality or cost reduction. Now it is all about value creation.
“Growth is high on the CEO agenda, and Six Sigma for Growth provides the means by which to make it happen” according to Paul Tomes, Head of Business Process Optimization, HSBC.
“Our team continues to generate great results optimizing our operations but the real growth opportunities are in the front of house....
For example, we attend sales calls to look for new ways to help customers. The customers love it and recognize that we are genuinely interested in helping them”.
SKF, the $5.5 billion engineering giant, has a growth strategy based on leveraging its high level of industrial and technical expertise across its five business units (‘platforms’) to developed customized solutions to customer problems. SKF uses Six Sigma for Growth in the sales process as part of the solution selling effort. According to SKF Customers’ today are demanding solutions to their issues not just stand alone products. The way to growth lies in understanding customers’ and their issues and finding ways to make them more competitive. Six Sigma for Growth provides the methodology to make it happen.
Korea Telecom (KT), one of the worlds premier telecom companies, is looking towards Six Sigma for Growth to create value and ‘wonder’ for its customers. For KT the focus now is on becoming truly customer-centric and developing new offerings that customers’ value.
Join the Six Sigma for Growth community and learn about leading practices, important new tools and techniques, and how to implement them in your organization!
|
Book Reviews 
